Community Care and Rehab Center
We were looking for a reputable custodial facility that can take my dad who’s a Medi-cal patient. Thankfully, I was able to find Community Care & Rehab by luck. I mostly worked with Carlos and he was so nice and accommodating with the whole process of getting my dad placed in there. It took us awhile to get him in due to some paperwork delays but they were very patient with us. They were always very responsive whenever we had questions. The employees there are also very nice and accommodating. They also follow appropriate guidelines to ensure that the patients are safe. They tested my dad for COVID and TB to make sure that he’s okay to stay there. I’m happy that we found a place that will take care of my dad as he ages.
My brother has been in the care there at Community Care and Rehabilitation for the past 9 months. His case has been complicated and the entire staff including nurses, administrators, Social Workers, and those in the Business Office have been such a blessing to both my brother and myself. Navigating the best care for a family member to include ensuring they are covered under Medi-Cal, getting the right treatments, and understanding how each part of the systems work together is complicated and overwhelming. Janet, Maricela and the staff there at Community Care and Rehabilitation Riverside have gone above and beyond to help me advocate for my brothers well being.
COVID has placed additional stressors on the healthcare professionals and staff. Patients are also feeling the impact. Even through this period,
they have continued to provide exceptional care under the most trying circumstances. My Brother Bruce did test positive and was immediately moved into into a COVID ward with other positive COVID patients. This was a scary time for both my brother and I. I emailed Janet, the Head Social Worker outside business hours and she replied immediately. This attention to detail and professionalism during a crisis is impressive. My brother is doing well and I know he is in good hands there.
I’m so grateful for them to take my dad who’s a medi-cal patient. I worked with Carlos and Cindy, and they were a great help. They were all so nice to me and my sister, one time i got so hungry because I had to wait for their paperwork, I told them that I needed to step out because I’m diabetic and I needed to eat. Cindy was nice enough to offer me a sandwich. I mean who does that right? Anyway, the staff are very nice as well. I’m so glad that they also call me on step by step basis with my dad, when he goes through admissions by testing him, if he’s put to regular rooms, stuff like that. Its just a peace of mind. I was a caregiver to my dad, and I’m finally at ease that he’s in good hands.
My 92 year old Grandfather was transferred here from Parkview after he broke his hip. The attention and care he received here was amazing. My Grandfather can be stubborn at times but the staff was so patient with him. From the coordinator to the nurses to the cleaning crew everyone did there part to assure my Grandpa received the best care for the 3 weeks he was there. 2 months later my Grandfather is on his way to a full recovery.
Highly recommend this facility! The staff is great and very friendly. The residents are greatly taken care of and the nursing is very attentive to their needs. Administration staff is extremely helpful and resourceful. Love coming here to visit my loved one.
My dad has been her for about 6 weeks after a miserable stay at another facility. The staff are amazing. They truly care and he has received the treatment and therapy that was needed. Dad will be discharged soon and it’s because of the great care provided by his nurse CJ and Dr Sharobian. I’m truly thankful for everyone at Community Care & Rehab Center.
Community Care Rehab has friendly service and amazing staff. The call lights are answered quickly, the nurses are responsive and the food is delicious. Your family member will be well Taken care of and very happy at this beautiful facility! My favorite part of Community Care is their beautiful garden patios throughout the building and the specialized occupation therapy room.
I had a great experience with Community Care & Rehab. From the marketer Rachael to all the staff inside the facility. They were on top of my loved one always making sure she had everything she needed. They always answered our questions and were very supportive of me and my family! I will continue to refer to them going forward to my other family and friends.
Why Community Care and Rehab Center?
Our mission is to inspire hope with our residents, team and guests through fantastic health outcomes and genuine hospitality.
S - Succeed as a team - We give the best care when we work together.
M - Memorable experience - We provide high-quality care that delights.
I - Integrity always - Even when it's hard, we do the right thing.
L - Love - We love our work, our residents and our team.
E - Everyone engaged - We all step up and take initiative.
1 - We are team players. Together, we set and achieve high goals and celebrate our successes.
2 - We take pride in creating and maintaining a clean and attractive environment and demonstrate our professionalism in how we speak, act and dress.
3 - We maintain safe work practices that protect our guests and each other from unnecessary harm.
4 - We view failures as opportunities to quickly learn and improve.
5 - We promote ongoing training and development of our team members.
RESIDENTS & GUESTS
6 - Everyone we interact with is our "guest."
7 - We go above and beyond to delight our guests and fellow team members.
8 - We listen to our guests and follow our communication etiquette. Two ears and one mouth. Use them proportionally.
9 - We strive to contribute to the long-term health and well-being of our residents.